Privacy Policy

At BritPower Tools Ltd, protecting your privacy and personal data is a priority. This policy outlines how we collect, use, and safeguard your information when you use our online platform and services.

Information We Collect

We collect personal information necessary to provide our retail and rental services for power tools and construction equipment, including:

• Contact details such as name, postal address, phone number, and email address
• Payment and billing information
• Purchase and rental history
• Communication preferences and customer support interactions

How We Use Your Data

Your personal data is used solely for legitimate business purposes, including:

• Processing orders, rentals, and bulk supply requests
• Providing expert consultation, after-sales support, and maintenance services
• Communicating important updates and service information
• Improving our products, website, and customer experience

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds as applicable under GDPR:

• Performance of a contract or to take steps prior to entering into a contract
• Compliance with a legal obligation
• Legitimate interests, such as preventing fraud and enhancing security

Sharing and Disclosure

We do not sell your personal data. Data may be shared only with:

• Trusted third-party service providers who support our operations (e.g., payment processors, delivery services)
• Authorities when required by law, court order, or to protect our legal rights

Data Retention

We retain your personal data only as long as necessary for the purposes outlined, or to comply with legal and regulatory obligations. Once data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under applicable data protection laws, you have rights including:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Requesting erasure of your data, subject to legal exceptions
• Objecting to or restricting processing in certain cases
• Data portability for information you provided

To exercise your rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyse usage, and support marketing efforts. You can manage cookie preferences through your browser settings.

Contact Information

For questions about this privacy policy or to exercise your data rights, please contact:

This privacy policy applies to your use of our online platform and related services offered by BritPower Tools Ltd.